We’re thrilled to announce significant improvements to the Aidvantage student aid website. Our homepage has undergone a major transformation, featuring:
- A brand-new design that’s more visually appealing and user-friendly
- Updated content to help you find information quickly and easily
- Enhanced navigation to streamline your experience
But that’s not all! We’re working hard to make your life even easier. In the coming months, you can look forward to a simpler sign-on process, saving you time and reducing frustration.
How Aidvantage Is Here to Help You
At Aidvantage, our mission is to support you throughout your student loan journey. We understand that millions of borrowers are returning to repayment, and we’re committed to providing the assistance you need. Here’s what you should know:
Income-Driven Repayment (IDR) Applications
Have you submitted an IDR application through our website or StudentAid.gov? Don’t worry about upcoming payments! We’ll automatically place your account in forbearance, pausing your billing until we process your application.
Contact Options and Wait Times
We’re experiencing higher than usual call volumes, which may result in longer wait times when you try to reach us by phone. But don’t forget – you can quickly and easily manage many aspects of your account online:
- Make payments
- Reset your password
- Check your balance
- Access other important account information
Simply log into your account to take care of these tasks without waiting on hold.
Staying Connected: Update Your Contact Information
To ensure you never miss crucial updates about your student loans, it’s essential to keep your contact information current. Here’s how:
- Click here to verify and update your contact details
- While you’re at it, consider updating your email preferences
- Go Green by opting for electronic communications – it’s faster and more environmentally friendly!
Understanding Student Loan Servicing
Income-Driven Repayment (IDR) Plans

If you’re enrolled in an IDR plan, remember to re-certify your income annually. This process is crucial to ensure your payments remain affordable based on your current financial situation. To re-certify:
- Visit StudentAid.gov
- Log into your account
- Navigate to the IDR section
- Follow the prompts to update your income information
Student Loan Interest and Tax Statements
Have questions about how student loan interest affects your taxes? We’ve got you covered! Check out our comprehensive guide to student loan interest and tax statements. You’ll find answers to common questions like:
- How much interest can I deduct on my taxes?
- Where can I find my 1098-E form?
- What if I paid interest to multiple loan servicers?
Protecting Yourself from Student Loan Scams
Unfortunately, some companies try to take advantage of student loan borrowers. Be on the lookout for “student debt relief” scams that:
- Charge fees for services we provide for free
- Claim to be affiliated with the U.S. Department of Education or Aidvantage
- Pressure you to act quickly or provide sensitive information
Remember: You never have to pay for help with your federal student loans. If something seems suspicious, it probably is. Learn how to identify and avoid these scams to protect yourself and your finances.
Natural Disaster Relief
If you’ve been affected by a natural disaster, we’re here to help. Call us at 800-722-1300 to discuss your options, which may include:
- Temporary forbearance
- Waived late fees
- Flexible repayment arrangements
Don’t hesitate to reach out – we’re committed to supporting you during difficult times.
Repayment Options: Finding the Right Fit for You
When it comes to repaying your student loans, one size doesn’t fit all. That’s why we offer a variety of repayment plans to suit your unique financial situation. Let’s explore your options:
Income-Driven Repayment (IDR) Plans
IDR plans are designed to make your monthly payments more affordable by basing them on your income and family size. There are several types of IDR plans:
- Income-Based Repayment (IBR)
- Pay As You Earn (PAYE)
- Revised Pay As You Earn (REPAYE)
- Income-Contingent Repayment (ICR)
Each plan has its own eligibility requirements and calculation methods, but they all aim to keep your payments at a reasonable percentage of your discretionary income.
Standard Repayment Plan
This is the default plan for federal student loans. It features:
- Fixed monthly payments
- A 10-year repayment term (up to 30 years for Consolidation Loans)
- Higher monthly payments but less interest paid over time
Graduated Repayment Plan
If you expect your income to increase steadily over time, this plan might be a good fit:
- Payments start low and increase every two years
- 10-year repayment term (up to 30 years for Consolidation Loans)
- You’ll pay more interest over time compared to the Standard plan
Extended Repayment Plan
For borrowers with large loan balances, this plan offers:
- Lower monthly payments spread over a longer period
- 25-year repayment term
- Choice between fixed or graduated payments
Federal Loan Consolidation
Consolidation allows you to combine multiple federal student loans into a single Direct Consolidation Loan. Benefits include:
- One monthly payment instead of multiple
- Potential access to additional repayment plans and forgiveness options
- Fixed interest rate based on the weighted average of your current loans
Deferment and Forbearance
These options allow you to temporarily pause or reduce your payments:
Deferment:
- Available in specific circumstances (e.g., unemployment, economic hardship)
- Interest may not accrue on subsidized loans
Forbearance:
- More flexible eligibility criteria
- Interest continues to accrue on all loans
Both options can provide short-term relief, but be aware of the long-term impact on your loan balance and repayment timeline.
Loan Forgiveness, Cancellation, and Discharge
In certain situations, you may be eligible to have your loans forgiven, canceled, or discharged:
- Public Service Loan Forgiveness (PSLF): For borrowers working in qualifying public service jobs
- Teacher Loan Forgiveness: For teachers working in low-income schools
- Total and Permanent Disability Discharge: For borrowers with a total and permanent disability
- Closed School Discharge: If your school closed while you were enrolled or soon after you withdrew
Each program has specific eligibility requirements and application processes. Be sure to research your options thoroughly.
Military Benefits for Student Loan Borrowers
If you’re a member of the military, you may be eligible for special benefits on your federal student loans:

Servicemembers Civil Relief Act (SCRA)
The SCRA provides important protections for active-duty service members:
- Interest rate cap: Your interest rate is limited to 6% during your period of military service
- Deferment options: You may be eligible for military service deferment or post-active duty student deferment
Other Military Benefits
Additional benefits for service members include:
- 0% interest: During qualifying hostile fire or imminent danger pay service
- Public Service Loan Forgiveness: Military service counts as qualifying employment
- Income-Driven Repayment plans: Special consideration for combat pay when calculating your monthly payment
To learn more about these benefits and how to apply, contact Aidvantage or visit the Federal Student Aid website for military-specific information.
Conclusion: Your Partner in Student Loan Success
Navigating the world of student loans can be challenging, but you’re not alone. Aidvantage is here to support you every step of the way. From our newly redesigned website to our commitment to customer service, we’re dedicated to making your student loan experience as smooth as possible.
Remember these key points:
- Stay informed: Keep your contact information up to date and check your account regularly
- Explore your options: Take advantage of the various repayment plans and benefits available to you
- Ask for help: Don’t hesitate to reach out if you have questions or need assistance
- Be vigilant: Protect yourself from scams by remembering that legitimate help is always free
By working together and staying proactive, we can ensure that your student loan journey leads to a bright and successful future. Thank you for trusting Aidvantage as your student loan servicer – we’re honored to be part of your educational and financial success story.